To better serve customers, Entergy New Orleans, Inc. changed the hours of its two walk-in customer care centers as of May 1. The centers are now open from 8 a.m.-5 p.m. Monday-Friday. Our East Bank Care Center is located at 3400 Canal St. at the corner of Canal and S. Jefferson Davis. Our West Bank Care Center is located at 4021-J Behrman Hwy. in the River Commons Shopping Center.