Entergy New Orleans, LLC
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Entergy Residential Customers

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Register or Log in to myACCOUNT

  • Pay, view or analyze your bill
  • Update your account information
  • Check work order or permit status
  • Make payment arrangements
  • Go PaperFREE
  • Sign up for Level Billing or Pick A Date
  • Select email reminders

Register Your Mobile Device

  • Get power outage alerts and restoration updates
  • Report a power outage
  • See your balance and due date
  • Receive a quick, last-minute payment extension, if you are eligible
  • Check work order or permit status
  • Mobile Terms and Conditions

New Customer / Moving?

Payments and Billing

Customer Care Centers

Stop by one of our two conveniently located Customer Care Centers, Mon-Fri, 8:00 a.m.-5:00 p.m.:

  • West Bank Care Center (Algiers office): 4021 Behrman Hwy Suite J, located in the River Commons Shopping Center.
  • East Bank Care Center (Canal office): 3400 Canal Street, located on the corner of Canal Street and Jeff Davis Blvd.


Entergy New Orleans observes the following holidays: New Year's Day, Mardi Gras Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day.


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