DEPARTMENT OF ENERGY SMART GRID INVESTMENT GRANT AWARDED
Non-Discrimination in Programs and Services
Entergy Services, Inc., on behalf of the Entergy Utility Operating Companies,
is a recipient of federal funding to support its smart grid transmission
phasor measuring unit program. Entergy Services is committed to administering
these programs for the benefit of the customers and ratepayers of the Entergy
Utility Operating Companies consistent with their non-discrimination policies
and the requirements of federal and state civil rights regulations.
Any customer who wishes to register a complaint that Entergy Services, Inc. is
not administering this program in compliance with non-discrimination policies
or applicable law may file such a complaint with Entergy Services, Inc. by
contacting Entergy’s ETHICS Hotline at 1-888-257-ETHIC (1-888-257-3844).
Additionally, customers who wish to submit a written complaint to the US
Department of Energy may do so within 180 days of the date of the alleged
discrimination by mailing same to the following address:
U.S. Department of Energy1000 Independence Ave. SWWashington, D.C.
2585Toll Free: 1-800-dial-DOE (1-800-342-5363)Switchboard: (202)
586-5000Fax: (202)586-4403Federal Information Relay Service (FIRS)