Entergy New Orleans Smart Energy Future
Entergy New Orleans

Community

Empowering Customers and Communities

A smarter energy future can only happen when technology and education work to better help empower customers.

A smarter energy future in New Orleans will be a combination of new tools and technologies to improve the community and educational opportunities for our customers to learn how to better understand their energy use, reduce their bill, and plan for the future.

We believe a smarter grid in New Orleans will offer our customers the following important benefits:

  • Stronger and "smarter" localized electrical infrastructure to help improve community resiliency by helping us restore electricity in homes and businesses quicker after outages and potentially spot problems before they occur.
  • More tools and better information to help customers understand and manage their energy use more effectively, which can lead to lower bills.
  • Improved customer service, including better information that will allow us to answer customers' billing and service questions more quickly and effectively.
  • Potential new programs to help further encourage and improve energy reduction and contribute to environmentally sustainable communities.